Update CompleteFTP 6.3.0 -> 8.0.1

Question

Hello team,

I have a old version of CompleteFTP enterprise Edition.
I would like to perform an update of this version to enable cluster fonctionnality.

i don't want lost all users/virtual repositories and configuration during the process.
Backup .sdf files is enought for this or not ?

I have to uninstall 6.3.0 version and install new version or i can perform update directly ?

Thanks for your help.

kind regards,
N.B

Answer 1

i don't want lost all users/virtual repositories and configuration during the process.
Backup .sdf files is enought for this or not ?

Though it's always good idea to back up, CompleteFTP backs up the old version as it's installing anyway, so it's not really necessary. Also, all of your configuration data is retained when you upgrade. We've never had a report of any configuration data being lost, so it's very safe.

I have to uninstall 6.3.0 version and install new version or i can perform update directly ?

Although we officially recommend uninstalling before installing a new version, up until now it's not actually necessary to do it, so you can just install the new version over the top of the old one.

- Hans (EnterpriseDT)

Answer 2

Hi,
Thanks for your help and your reactivity.

Have a nice day.

N.B

Answer 3

Hi everyone,

I have been an issue during an upgrade with one of my server.

In this server, I have several local account use as non-windows user with CompleteFTP.
During the process all of my non-windows account have been "transform" on windows account.

I recreated account in completeFTP and now all works fine.

You know how this kind of problem can appear during an upgrade ?

Thanks,

N.B

Answer 4

What do you mean by transformed?

Answer 5

Oh, I see you're saying that the upgrade changed your non-Windows accounts to Windows accounts. That's very strange indeed! If possible, we'd like to have a look at your configuration file from before the upgrade. You can find backups of your configuration file in C:\ProgramData\Enterprise Distributed Technologies\Complete FTP\Backup. We can then perform the upgrade on that file and see what happens. You can contact us on support@enterprisedt.com if you like.

- Hans (EnterpriseDT)