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I am permorming a downloaddirectory operation on an SFTP server which sometimes hangs indefinately for no apparent reason. The last few lines of the generated log read:

DEBUG [SSH2Channel] 19 Oct 2012 18:04:37.969 : Transmit 92 bytes
DEBUG [ChannelDataWindow] 19 Oct 2012 18:04:37.969 : Remote window size decreased to 2067580
DEBUG [PlainSocket] 19 Oct 2012 18:04:38.114 : RepeatCallback received 60 bytes
DEBUG [SSH2Connection] 19 Oct 2012 18:04:38.114 : ProcessPacket pt=SSH_MSG_CHANNEL_DATA
ALL [AbstractSFTPChannelReceiver] 19 Oct 2012 18:04:38.114 : NextMessageLength=13
DEBUG [SFTPMessageFactory] 19 Oct 2012 18:04:38.114 : Received message (type=102,len=13)
DEBUG [SFTPMessageStore] 19 Oct 2012 18:04:38.114 : AddMessage(5177) - added to store
ALL [SFTPMessage] 19 Oct 2012 18:04:38.114 : Reply : Name=SSH_FXP_HANDLE,Type=102,RequestID=5177
handle=00000000
ALL [SFTPMessage] 19 Oct 2012 18:04:38.114 : Send : Name=SSH_FXP_STAT,Type=17,RequestID=5178
path=/home/ubuntu/workspace/source_ime/db/vendor/plugins/rails_upgrade/test/.svn/tmp
DEBUG [SSH2Channel] 19 Oct 2012 18:04:38.114 : Transmit 92 bytes
DEBUG [ChannelDataWindow] 19 Oct 2012 18:04:38.114 : Remote window size decreased to 2067488

And that's it. Nothing happens past this point. The call to downloaddirectory simply never returns nor does it throw an error. This also happens sometimes when using synchronize as well. Any thoughts or suggestions welcome. Thanks in advance.

- Dominick

1 Answer

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by (162k points)
Please email us the entire zipped log file to support at enterprisedt dot com along with your purchase reference.

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