I checked with our firewall administrator and all ports i.e. 990,991 and 992(telnet) ports are open.
I am not able to list the file on the FTP server using File Zilla but here is what I see when I tried to send the same file over using Filezilla
I have the FTP Server and ID XXed out.
Status: Resolving address of xxxxxx.xxxxxxxxxx.com
Status: Connecting to 65.164.177.134:990...
Status: Connection established, initializing TLS...
Status: Verifying certificate...
Status: TLS/SSL connection established, waiting for welcome message...
Response: 220-TCP/IP for VSE Internal FTPDAEMN 01.05 F 20090205 02.33
Response: Copyright (c) 1995,2006 Connectivity Systems Incorporated
Response: 220 Ready for new user
Command: USER XXXX
Response: 331 User name okay, need password
Command: PASS *******
Response: 230 User logged in, proceed
Command: SYST
Response: 215 UNIX Simulation on VSE system
Command: FEAT
Response: 211-Extensions supported:
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: EPSV
Response: 211 End
Command: PBSZ 0
Response: 200 Protection buffer size accepted.
Command: PROT P
Response: 200 Data connection set to private.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/"
Command: TYPE I
Response: 200 Command okay
Command: PASV
Response: 227 Entering Passive Mode (65,164,177,134,3,223)
Command: LIST
Response: 150 File status okay; about to open data connection
Response: 150 Opening secure data connection.
Error: Failed to retrieve directory listing
Status: Disconnected from server
20:19:37 Status: Resolving address of xxxxxx.xxxxxxxxxx.com
20:19:37 Status: Connecting to 65.164.177.134:990...
20:19:37 Status: Connection established, initializing TLS...
20:19:37 Trace: CTlsSocket::Handshake()
20:19:37 Trace: CTlsSocket::ContinueHandshake()
20:19:37 Trace: CTlsSocket::OnSend()
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CTlsSocket::ContinueHandshake()
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CTlsSocket::ContinueHandshake()
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CTlsSocket::ContinueHandshake()
20:19:37 Trace: Handshake successful
20:19:37 Trace: Cipher: AES-256-CBC, MAC: SHA1
20:19:37 Status: Verifying certificate...
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Status: TLS/SSL connection established, waiting for welcome message...
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 220-TCP/IP for VSE Internal FTPDAEMN 01.05 F 20090205 02.33
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: Copyright (c) 1995,2006 Connectivity Systems Incorporated
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 220 Ready for new user
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Command: USER XXXX
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 331 User name okay, need password
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Command: PASS *******
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 230 User logged in, proceed
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Command: PBSZ 0
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 200 Protection buffer size accepted.
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Command: PROT P
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 200 Data connection set to private.
20:19:37 Status: Connected
20:19:37 Trace: CFtpControlSocket::ResetOperation(0)
20:19:37 Trace: CControlSocket::ResetOperation(0)
20:19:37 Trace: CFileZillaEnginePrivate::ResetOperation(0)
20:19:37 Status: Retrieving directory listing...
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Trace: CFtpControlSocket::ChangeDirSend()
20:19:37 Command: PWD
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 257 "/"
20:19:37 Trace: CFtpControlSocket::ResetOperation(0)
20:19:37 Trace: CControlSocket::ResetOperation(0)
20:19:37 Trace: CFtpControlSocket::ParseSubcommandResult(0)
20:19:37 Trace: CFtpControlSocket::ListSubcommandResult()
20:19:37 Trace: state = 1
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Trace: CFtpControlSocket::TransferSend()
20:19:37 Trace: state = 1
20:19:37 Command: TYPE I
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 200 Command okay
20:19:37 Trace: CFtpControlSocket::TransferParseResponse()
20:19:37 Trace: code = 2
20:19:37 Trace: state = 1
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Trace: CFtpControlSocket::TransferSend()
20:19:37 Trace: state = 2
20:19:37 Command: PASV
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 227 Entering Passive Mode (65,164,177,134,3,223)
20:19:37 Trace: CFtpControlSocket::TransferParseResponse()
20:19:37 Trace: code = 2
20:19:37 Trace: state = 2
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Trace: CFtpControlSocket::TransferSend()
20:19:37 Trace: state = 4
20:19:37 Command: LIST
20:19:37 Trace: CTransferSocket::OnConnect
20:19:37 Trace: CTlsSocket::Handshake()
20:19:37 Trace: CTlsSocket::ContinueHandshake()
20:19:37 Trace: CTlsSocket::OnSend()
20:19:37 Trace: CTlsSocket::OnSend()
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CTlsSocket::ContinueHandshake()
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 150 File status okay; about to open data connection
20:19:37 Trace: CFtpControlSocket::TransferParseResponse()
20:19:37 Trace: code = 1
20:19:37 Trace: state = 4
20:19:37 Trace: CFtpControlSocket::SendNextCommand()
20:19:37 Trace: CFtpControlSocket::TransferSend()
20:19:37 Trace: state = 5
20:19:37 Trace: CTlsSocket::OnRead()
20:19:37 Trace: CFtpControlSocket::OnReceive()
20:19:37 Response: 150 Opening secure data connection.
20:19:37 Trace: CFtpControlSocket::TransferParseResponse()
20:19:37 Trace: code = 1
20:19:37 Trace: state = 5
20:19:37 Trace: CFtpControlSocket::ResetOperation(2)
20:19:37 Trace: CControlSocket::ResetOperation(2)
20:19:37 Trace: CFtpControlSocket::ParseSubcommandResult(2)
20:19:37 Trace: CFtpControlSocket::ListSubcommandResult()
20:19:37 Trace: state = 3
20:19:37 Trace: CFtpControlSocket::ResetOperation(2)
20:19:37 Trace: CControlSocket::ResetOperation(2)
20:19:37 Error: Failed to retrieve directory listing
20:19:37 Trace: CFileZillaEnginePrivate::ResetOperation(2)
20:20:16 Status: Resolving address of xxxxxx.xxxxxxxxxx.com
20:20:16 Status: Connecting to 65.164.177.134:990...
20:20:16 Status: Connection established, initializing TLS...
20:20:16 Trace: CTlsSocket::Handshake()
20:20:16 Trace: CTlsSocket: