java.io.IOException: Time-out while starting transport proto

Question

I am using edtFTPj-Pro (dated 30/12/2009) to use SFTP to transfer files. I have an installation of my software on Windows Server 2008 R2 and it works fine. I have an installation on Windows Server 2003 R2 and I get the following exception when making the initial connection:

java.io.IOException: Time-out while starting transport protocol
at com.enterprisedt.net.j2ssh.transport.TransportProtocolClient.onStartTransportProtocol(Unknown Source)
at com.enterprisedt.net.j2ssh.transport.TransportProtocolCommon.startTransportProtocol(Unknown Source)
at com.enterprisedt.net.j2ssh.SshClient.connect(Unknown Source)
at com.enterprisedt.net.ftp.ssh.SCPClient.connectSSH(Unknown Source)
at com.enterprisedt.net.ftp.ssh.SSHFTPClient.connect(Unknown Source)
at com.oneviewservices.monitor.ftp.FTPImportHandler.execute(FTPImportHandler.java:111)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:534)

Any ideas what might cause this problem?

I have succesfully used the FileZilla Client to do a SFTP transfer using the Server 2003 machine so it doesn't look like a firewall problem.


Thanks,
Geoff

Answer 1

Please enable logging at the ALL level (see the user guide for more details) and send us the zipped log file (support at enterprisedt dot com).

Have a quick look through the log file before sending it - it is often obvious what the problem is after looking at it.

Answer 2

Many thanks. I did as you suggested and I spotted in the log that I was explicitly trying to connect on port 21 rather than 22.

Problem solved.