edtsftp folder not found error code=4

Question

HI,

We are evaluating this product to purchase and use in our production environment.
We can connect to our clients server under sftp however we cannot view any of the sub directories and we get this error
Folder not found: /lu/IN/DAILY (code=4).
We obviously can view these folders from standard sftp client software like filezilla or cuteftp.

We are using dot net 3.5 framework with c# to develop the code

Any ideas please

TIA

Stu

Answer 1

I'm a colleague of Stu's and whilst we can connect and browse the dir structure using FillaZilla and CoreFTP, the above behaviour can be reproduced when using WinSCP.

I'm not sure what the difference would be (default settings?) and whether that is the reason for our edt component to fail.

Hopefully this extra information will help any investigations.

Steve

Answer 2

Can you please e-mail a log containing the error to support@enterp...

It might also be useful for us to see a log from FileZilla.

Something that might be useful to try is to change directories one at a time. So try something like this:

ftpConnection.ChangeWorkingDirectory("/");
ftpConnection.ChangeWorkingDirectory("lu");
ftpConnection.ChangeWorkingDirectory("IN");
ftpConnection.ChangeWorkingDirectory("DAILY");

It's also possible that some of the smarts in SecureFTPConnection are confusing the server somehow. Using the 'purer' EnterpriseDT.Net.Ftp.Ssh.SSHFTPClient would avoid these, so that might be worth a try.

- Hans (EnterpriseDT)

Answer 3

Same error using SSHFTPClient object, error log has been emailed - thanks.

Steve

Answer 4

For the information of readers - this has been resolved with a patch to edtFTPnet/PRO. It will be available in 6.3.1 soon.