SSH Connection Problem

Question

Hello -

We are trying to upload a text file to a SFTP server. However, we are having a problem. We have the logging set to ALL. We are getting the following error in the log file:

ALL [TransportProtocolCommon] 13 Nov 2008 10:49:11.907 : Name=SSH_MSG_SERVICE_REQUEST,MessageId=5
ERROR [TransportProtocolCommon] 13 Nov 2008 10:49:12.48 : The Transport Protocol thread failed : The socket is EOF
java.io.IOException: The socket is EOF
at com.enterprisedt.net.j2ssh.transport.A.A(Unknown Source)
at com.enterprisedt.net.j2ssh.transport.A.B(Unknown Source)
at com.enterprisedt.net.j2ssh.transport.TransportProtocolCommon.processMessages(Unknown Source)
at com.enterprisedt.net.j2ssh.transport.TransportProtocolCommon.startBinaryPacketProtocol(Unknown Source)
at com.enterprisedt.net.j2ssh.transport.TransportProtocolCommon.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

DEBUG [TransportProtocolCommon] 13 Nov 2008 10:49:12.48 : stop() called
DEBUG [TransportProtocolCommon] 13 Nov 2008 10:49:12.48 : The Transport Protocol has been stopped

We have set our code for a timeout of 180000 and MaxPacketSize = 32767.

Answer 1

Please email support with the full log file (zipped).

Answer 2

thank you, I have sent it in.

Answer 3

Ok, i see you've just done that.

Have you connected successfully with any other SFTP client? The key and algorithm negotiation goes fine but as soon as you send a service message, the server disconnects you.

You are also using a version of edtFTPj/PRO that is 2 years old, there's been a huge number of fixes as listed at http://www.enterprisedt.com/products/ed ... story.html

We recommend upgrading before spending too much time on this problem.

Answer 4

We are using the same package at different locations, but there has not been any problems.

Do we puchase an upgrade or is it free?