Certificate Errors

Question

I get the following error. I have checked and the Certificate is there. Any ideas

DEBUG : 234 AUTH TLS successful
DEBUG : Beginning Tls1 handshake.
DEBUG : Processing hello
ERROR : OnReceive - caught exception - closing : e8: The certificate could not be verified: o - A certification chain processed correctly but terminated in a root certificate not trusted by the trust provider.
e8: The certificate could not be verified: o - A certification chain processed correctly but terminated in a root certificate not trusted by the trust provider.
at d1.a(ad A_0, Boolean A_1)
at d1.a(dy A_0, Boolean A_1)
at cx.a(dy A_0)
at d1.b(ga A_0)
at fn.a(Byte[] A_0, Int32 A_1, Int32 A_2)
at eh.b(Byte[] A_0, Int32 A_1, Int32 A_2)
at eh.c(Byte[] A_0, Int32 A_1, Int32 A_2)
at x.h(IAsyncResult A_0)
DEBUG : CloseConnection(e=The certificate could not be verified: o - A certification chain processed correctly but terminated in a root certificate not trusted by the trust provider.)
DEBUG : Close() called when open

Answer 1

This is most likely because you have not installed the server certificate or it's trusted root certificate on your machine. Please refer to the following HowTo's in the Developer's Guide:

• How to use FTPS (without server validation)
• How to use FTPS (with server validation - part A)
• How to use FTPS (with server validation - part B)
• How to use FTPS (with server validation - part C)

Please also note that, as a edtFTPnet/PRO user you are entitled to e-mail support. E-mail-based support is generally faster than posting messages on these forums. You may contact EnterpriseDT support on support@enterprisedt.com.

- Hans (EnterpriseDT)