Why is an SFTP connection failing with Password not set - cannot authenticate intermittently?

Question

I have a connection that is failing "Password not set - cannot authenticate" randomly. I can get a failure ranging 3 to 50 successful connections.

Is there a way to stop this?

Thanks.

Regards

Bharat

Answer 1

The best way forward is to obtain a debug log file and examine it for errors. If you have access to the server log, that may also help identify the problem.

If you have a current support agreement, see here to raise a support ticket for a detailed analysis. Unfortunately, we can't spend a great deal of time on forum questions as it will impact our paid customer support.