I need help. Please

Question 1

I'm trying to send an email when files get uploaded but they don't generate. If I flag download and delete as well, then these emails are generated at the appropriate times but the upload email never happens.

Even if I overwrite an existing file with the upload - i get the delete email for the file but no upload email.

Any ideas why please?

Question 2

You'll need to open a support ticket here for us to look into this in detail, but if you enable debug logging on the server and examine the server log file (C:\ProgramData\Enterprise Distributed Technologies\Complete FTP\Logs\diagnostics.log) there's a good chance you'll see why this is happening.

support2 · Answer 1 · 2018-09-10T17:58:23+0000

You'll need to open a support ticket here for us to look into this in detail, but if you enable debug logging on the server and examine the server log file (C:\ProgramData\Enterprise Distributed Technologies\Complete FTP\Logs\diagnostics.log) there's a good chance you'll see why this is happening.

I need help. Please

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