bad string length 1865285632

Question

Hello, we have CompleteFTP version 8.3.0, our clients try to connect over SFTP, they complain, that they cannot connect.

They've sent us this excerpt from their connection log:

sftp SomeUser@ftp.OurCompleteFTPServer.com
Connecting to ftp.ourcompleteftpserver.com...
buffer_get_string_ret: bad string length 1865285632
buffer_get_string: buffer error
Couldn't read packet: Connection reset by peer

What can be wrong? Is it fixed in a later version? In what version? If our support has expired, maybe at least we could get acces to version 8.3.3, which has less bugs?

Comments

Please open a support ticket at http://enterprisedt.com/support/index.php

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Thanks for reply. Registered ticket 135867.

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It seems it was a welcome message with national characters to blame.

Answer 1

Change national characters in welcome message into english characters.