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Why did CompleteFTP stop working in Internet Explorer 10, 11, and Edge?
0
votes
1.1k
views
asked
Dec 18, 2015
in
CompleteFTP
by
splc
(
230
points)
CompleteFTP has just recently stopped working in IE. Has anyone else experienced this?
internet-explorer
commented
Dec 18, 2015
by
support2
(
162k
points)
Can you be more specific?
commented
Dec 21, 2015
by
splc
(
230
points)
We are now getting the following error:
"Turn on TLS 1.0 TLS 1.1, and TLS 1.2 in Advanced setting and try connecting again."
commented
Dec 21, 2015
by
splc
(
230
points)
We have found that SSL 2.0 has to be enabled. We will update to the current version to see is that resolves the issue.
commented
Dec 21, 2015
by
support2
(
162k
points)
SSL 2.0? That's not supported in CompleteFTP or almost any software - it's been superceded many years ago.
commented
Dec 21, 2015
by
splc
(
230
points)
Yes, the three TLS options have to be checked, but unless SSL 2.0 is checked, the page errors out. Our current version is 8.1.3 and will be updating later today.
commented
Dec 21, 2015
by
support2
(
162k
points)
Please open a support ticket here:
http://enterprisedt.com/support/index.php
commented
Dec 21, 2015
by
splc
(
230
points)
The update resolved the issue. Thank you for your assistance.
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1
Answer
0
votes
answered
Dec 22, 2015
by
support2
(
162k
points)
Best answer
This issue has been reported to be resolved by updating to the latest version (which at the time of writing is 8.5.0).
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